Research of Current Status and Solutions of the U.S. Government :A Case study of El Cajon City Hall

Sooyoung Jeong, Morgan Foley, Graham Mitchell

U.S. Government, Government Agency Organizational Structure, Government System.

This study explores the administrative challenges and organizational structure of the U.S. government, focusing on El Cajon City Hall, derived from an internship experience. It assesses tasks such as invoice processing, revenue from rent, claims, and basic city facility operations, identifying key inefficiencies related to analog methods and slow digitization. The paper highlights issues such as internal bottlenecks and the impact of retiring experienced staff. Proposed solutions include rapid digitization and outsourcing specific tasks to enhance efficiency. These findings are relevant to both U.S. and Korean government agencies, emphasizing the need for practical solutions to administrative challenges based on direct experience and comprehensive analysis.

https://doi.org/10.31871/WJRR.18.5.8